Clusters of Units of Competency

Management of shopping centres and other premises including industrial and commercial buildings

Manage emergency situations

Pursue improvement and enhancement plans of a building

Handle financial income and expenses

Manage purchasing and out-sourcing arrangement

Handle account statements and balance sheets

Promote staff awareness of keeping the building environment safe

Draft specifications for property management services contracts

Manpower planning and training for staff within the property managed

Lead the team in the provision of quality property management service

Arrange meetings for owners and tenants

Occupational safety and health management in a property management environment

Handle matters relating to insurance claims

Customer service management

Provision of professional quality management services

Master the jurisdictions in relation to property management cases in order to handle legal matters

Master the skills in organizing and promoting shopping centre, cultural, recreational and community activities

Coordinate with owners, tenants and customers on property management works

Arrange pre-management works, take-over and hand-over works of a building or a flat, and follow up on reinstatement works