Clusters of Units of Competency
Customer Services Level 2
Relevant Working Experience: Three years' experience in table services
Code of UoC
Name of Competencies
Content
Code of UoC
Name of Competencies
Understand the general legislations associated with employee interests
Code of UoC
Name of Competencies
Handle ordinary complaints in the catering industry
Code of UoC
Name of Competencies
Build up personal outlook and image of practitioners in the Chinese catering industry
Code of UoC
Name of Competencies
Master food serving skills of Chinese-style restaurants
Code of UoC
Name of Competencies
Master banquet serving skills in the Chinese catering industry