Clusters of Units of Competency

Customer Services Level 2
Relevant Working Experience: Three years experience in table services
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Code of UoC
Name of Competencies
Last Update
Content
Code of UoC
Name of Competencies

Understand the general legislations associated with employee interests

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Handle ordinary complaints in the catering industry

Last Update
2013-01-03
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Code of UoC
Name of Competencies

Prepare general menus

Last Update
2013-01-03
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Code of UoC
Name of Competencies

Build up personal outlook and image of practitioners in the Chinese catering industry

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Master Chinese beverage services

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Master food serving skills of Chinese-style restaurants

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Master banquet serving skills in the Chinese catering industry

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Know about the basic western beverage services

Last Update
2013-01-03
Content
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