Clusters of Units of Competency

Customer Services Level 1
Relevant Working Experience: One year experience in table services
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Code of UoC
Name of Competencies
Last Update
Content
Code of UoC
Name of Competencies

Know about the basic occupational safety & health

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Know about the basic fire prevention

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Use common detergents and cleaning tools in restaurants

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Know about the professional ethics of the Chinese catering industry

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Know about the basic food safety and hygiene

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Know about the structure and operation of catering service section of Chinese-style restaurants

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Identify Chinese foodstuff categorizations

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Master basic customer communication skills

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Know about the basic beverage service of Chinese-style restaurants

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Know about the basic Chinese catering services

Last Update
2013-01-03
Content
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Code of UoC
Name of Competencies

Know about the basic Chinese banquet services

Last Update
2013-01-03
Content
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