Clusters of Units of Competency

Repair Consultancy Level 4
Relevant Working Experience: Six years' experience in automative industry, of which not less than three years in vehicle servicing consultancy
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Code of UoC
Name of Competencies
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Content
Code of UoC
Name of Competencies

Manage customer services

Last Update
2021-11-15
Content
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Code of UoC
Name of Competencies

Provide services on the repair quotation of insurance/claims for compensation

Last Update
2021-11-15
Content
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Code of UoC
Name of Competencies

Handle customers’ complaints

Last Update
2021-11-15
Content
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