Clusters of Units of Competency

Repair Consultancy Level 4
Relevant Working Experience: 6 years in automotive industry working experience with at least 3 years vehicle servicing consultancy experience
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Code of UoC
Name of Competencies
Last Update
Content
Code of UoC
Name of Competencies

Manage customer services

Last Update
2011-11-30
Content
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Code of UoC
Name of Competencies

Provide services on the repair quotation of insurance/claims for compensation

Last Update
2011-11-30
Content
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Code of UoC
Name of Competencies

Handle customers' complaints

Last Update
2011-11-30
Content
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