Clusters of Units of Competency

Customer Services Level 1
Relevant Working Experience: One year experience in customer services
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Industry
Work Year
Applicant's Previous Work Area
Code of UoC
Name of Competencies
Last Update
Content
Code of UoC
Name of Competencies

Provide support and advice to customers

Last Update
2014-12-03
Content
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Code of UoC
Name of Competencies

Serve customers

Last Update
2014-12-03
Content
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Code of UoC
Name of Competencies

Comply with professional ethics and staff code of practice

Last Update
2014-12-03
Content
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Code of UoC
Name of Competencies

Self-quality management

Last Update
2014-12-03
Content
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