Clusters of Units of Competency

Repair Consultancy Level 3
Relevant Working Experience: 5 years in automotive industry working experience with at least 2 years vehicle servicing consultancy experience
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Code of UoC
Name of Competencies
Last Update
Content
Code of UoC
Name of Competencies

Receive customers

Last Update
2011-11-30
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Code of UoC
Name of Competencies

Implement market research plan

Last Update
2011-11-30
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Code of UoC
Name of Competencies

Promote repair/maintenance services and provide advice on vehicle services

Last Update
2011-11-30
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Code of UoC
Name of Competencies

Know about the structure and basic operation of vehicles and components

Last Update
2011-11-30
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Code of UoC
Name of Competencies

Dismantle, replace and re-assemble general vehicle system components

Last Update
2011-11-30
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Code of UoC
Name of Competencies

Offer servicing advice and consulting services

Last Update
2011-11-30
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Code of UoC
Name of Competencies

Employ general vehicle servicing tools and equipment

Last Update
2011-11-30
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Code of UoC
Name of Competencies

Apply the laws and regulations as well as management system of environmental protection

Last Update
2011-11-30
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Code of UoC
Name of Competencies

Carry out the operation guidelines on occupational safety and health

Last Update
2011-11-30
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Code of UoC
Name of Competencies

Manage customer relationship

Last Update
2011-11-30
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Code of UoC
Name of Competencies

Handle typical dangerous chemicals, pollutants and waste

Last Update
2011-11-30
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