Clusters of Units of Competency

Store Operation (General) Level 3
Relevant Working Experience: Five years experience in retail industry, of which not less than three years in store operation (general)
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Code of UoC
Name of Competencies
Last Update
Content
Code of UoC
Name of Competencies

Perform the procedures for store inventory control

Last Update
2014-12-03
Content
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Code of UoC
Name of Competencies

Implement commodity display

Last Update
2014-12-03
Content
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Code of UoC
Name of Competencies

Use the retail sales system

Last Update
2014-12-03
Content
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Code of UoC
Name of Competencies

Implement advertising and promotional activities

Last Update
2014-12-03
Content
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Code of UoC
Name of Competencies

Handle customers’complaints

Last Update
2014-12-03
Content
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Code of UoC
Name of Competencies

Implement a sales plan

Last Update
2014-12-03
Content
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Code of UoC
Name of Competencies

Implement quality customer service scheme

Last Update
2014-12-03
Content
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